Shipping Policy

Shipping Policy

Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• We offer standard and expedited shipping options.

• Delivery estimates will be provided to you once your order is confirmed.

Shipment Processing Time

• All orders are processed within 1-2 business days.

• Orders are not shipped or delivered on weekends or holidays.

Minimum and Maximum Delivery Timelines

Standard Shipping:

• Minimum delivery time: 3 business days

• Maximum delivery time: 7 business days

Expedited Shipping:

• Minimum delivery time: 1 business day

• Maximum delivery time: 3 business days

Please note that these timelines are approximate and may vary due to order volume, holidays, or unforeseen circumstances.

Shipping Destinations

• We currently ship across India.

• For international shipping, please contact us for shipping options and rates.

Shipment Confirmation and Order Tracking

• You will receive a shipment confirmation email once your order has been shipped, containing your tracking number(s).

• The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

• CraftsSoul is not responsible for any customs duties or taxes applied to your order.

• Any fees imposed during or after shipping (tariffs, taxes, etc.) are the customer’s responsibility.

Damages

• CraftsSoul is not liable for any products damaged or lost during shipping.

• If you receive a damaged order, please contact the shipment carrier or our support team directly to file a claim.

Returns Policy

For details on returning an order, please refer to our Return & Refund Policy.

Questions?

If you have any questions about our shipping policy, please contact us at:

📧 Email: info@craftsoul.com

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